Refund Request

Reliant Health Services LLC and (collectively referred to herein for purposes of this section as “Reliant”) are not able to accept returns of any COVID-19 tests for resale.

Accordingly, all sales of COVID-19 tests are final.

Reliant reserves the right to remedy customer issues and concerns on a case by case basis based on the facts and circumstances of each customer. If Reliant determines, in its sole discretion, that an error has been made with respect to your COVID-19 test, Reliant reserves the right to correct the error and revise your order accordingly (which includes charging the correct price) or to cancel the order and refund any amount charged.

Note: A refund issued will invalidate the Test Kit Serial Number(s) associated with the Order and will not be processed.

To request a refund please complete the below request form. Please allow 5 business days for a response.

  • If you have opened a support ticket regarding this please provide the ticket # as well.
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